$1,850 in standby fees is a loss, not a win. 63% idle should show up on paper so the boss can't call it busy.

My cousin got quoted $700 for a move from Tampa to Atlanta last spring and the carrier showed up wanting $1,050, said the original quote was for a "different weight class" whatever that means. There was a thread on here where a guy broke down how brokers post fake low quotes just to get your number, then the real price comes out once your car is already on the truck. That's why I always look for reviews that mention the final price matching the quote, not just "fast pickup" or whatever. Takes 20 minutes and saves you from being stuck with no options.

That part about "showed up but never really cleared" is so real, it drives you crazy staring at money you can't use. I had the same thing happen and it turned out to be a mismatch between the name on my account and the name payroll had on file, like a middle initial thing. What fixed it for me was asking my bank for the exact details they were getting on their end, then I took that printout straight to HR instead of guessing. Once both sides matched, my deposit cleared the same day too. Good on you for going into the branch, phone support just reads a script and you never get anywhere.