the_wendy•27d ago

Vent: The ATM ate my deposit and the bank acted like I was crazy

3 comments

3 Comments

keith90027d ago

This is just how EVERYTHING works now, zero trust until you prove it.

ryan_shah3827d ago

Call the number on the ATM itself, not the general bank line. I had this exact thing happen with a Chase ATM in Brooklyn last year and they tried to say I was wrong until I asked for the ATM transaction logs. Those machines have a little printer inside that records every single thing it does. If they still give you a hard time, file a complaint with the CFPB online, it's free and takes like 10 minutes. I did that and had a check in the mail within two weeks lol.

davis.noah27d ago

Call them back and ask to speak to a supervisor. Banks have cameras everywhere, they can see exactly what happened with that ATM.

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