In my town, the hardware store's display windows have been crooked for five years now. Turns out the owner's son is in charge of installations.

Yeah, "the rules are made to break you" is so true. I've seen it with stuff like school permit forms that bury important details in tiny print. What helped me was always asking for point-by-point explanations when things felt off, like when a policy said "timely submission" without a clear deadline. I made them give me exact dates in writing. It's frustrating, but pushing for clarity can turn their vague rules into something you can actually use.