My work laptop froze during a remote support call with a very upset CEO in Phoenix. Had to make a call on the spot.

4 comments

4 Comments

Man that sounds rough. But honestly I would have done the total opposite thing. You can't just guess when a CEO is waiting on the line. I would have told them straight up my tech failed and we need to reschedule for a real fix. Making a call without your tools is how bigger mistakes happen. What did you end up deciding to do?

piper_kim1mo agoOG Member

Miles_burns has a point but sometimes you just gotta wing it.

rowan_thomas846d ago

My old Dell at the Denver office crashed mid-demo once. I totally agree with Miles, being honest about the tech failure is the only move. Trying to fake it just makes the whole situation way worse later on.

christopher_torres661mo ago

My buddy in Dallas once rebooted a whole server farm, Piper_Kim.