A regular said something that made me rethink my whole chairside manner

I was cutting a guy's hair at my station in Cincinnati, just making small talk about his weekend. He looked me right in the eye and said, 'You know, I don't come here just for the haircut. I come because for twenty minutes, you let me forget my problems.' It happened about three months ago and I still think about it. What's a moment a client said something that stuck with you?

4 comments

4 Comments

stone.lisa1mo ago

Sounds a bit dramatic for a haircut.

patricia_gonzalez1mo ago

Wait, you're in Cincinnati? I'm in Dayton. Small world. That client really nailed it though.

reed.skyler1mo ago

Right? Makes the job feel worth it.

miller.rowan1mo ago

Remember installing vinyl plank in this lady's sunroom, she was just watching me work for a while. Out of nowhere she goes, "Watching you lay that floor is the most peaceful thing I've seen all week." Made me feel like some kind of flooring monk, not a guy with knee pads and a utility knife. I almost messed up a cut because it caught me so off guard. Funny how people notice the weirdest things.