The ATM receipt that showed me I was double-paying my car loan for 9 months

I found out last Tuesday at a Bank of America ATM in Columbus that I had been manually paying my car loan while the auto-pay was ALSO on. I thought the extra balance was just interest or fees, but no. The receipt showed two separate payments to the same loan number, and I almost walked away without looking at it. It took a teller pointing out the duplicate transaction numbers for me to realize the system doesn't block double payments unless you set a flag. Has anyone else had a bank that lets you overlap auto-pay and manual payments without any warning?

2 comments

2 Comments

uma_williams1mo ago

Wait, is that even legal for them to let that slide? I mean, I get that the system catches obvious overdrafts and stuff, but duplicate payments to the same exact loan number seem like something they'd flag automatically. Maybe it's just me, but you'd think the bank would have a basic check for "hey, this person is paying twice the amount they owe this month" and at least send a text or something. My credit union does that when I accidentally pay my mortgage twice, they just hold the second one and apply it to next month, no drama. It took you nine months to notice, so imagine how many people never catch it at all, that's the scary part.

grantp141mo ago

Yeah that's a rough way to find out for sure.