2
Hot take: The algorithm that picks who gets promoted at my job feels off
Talked to a coworker who got passed over, and she thinks it only looks at numbers like emails sent, not real work done. It's making people game the system instead of focusing on good projects.
4 comments
Log in to join the discussion
Log In4 Comments
jade_jenkins1mo agoMost Upvoted
Read this article last week about a call center that only tracked calls per hour. Workers stopped solving problems and just rushed people off the phone to hit their number. It totally broke the service. Same thing happens when they only count emails or code commits. You end up with a ton of empty activity that looks good on a chart but wrecks the actual work. People start competing instead of helping each other.
8
nancyn691mo ago
Did you catch that piece about how promotion algorithms often use shallow metrics? It said they reward busywork over real results.
7
wadew511mo ago
Our HR software wrecks teamwork every time.
2
Our old system was so bad it made me compete with my own team for the dumbest metrics. Felt like I was being graded on how fast I could click, not on actual work.
0