Wasted $160 on a cellular dialer I did not need

Ngl, I bought a cellular backup dialer for a job in Charlotte last month because the customer insisted on it, then realized their internet line already had a built-in LTE failover. I ended up eating the cost since it was special order and non-returnable. Anyone else get burned by customers demanding gear that overlaps with what they already have?

2 comments

2 Comments

ryan_shah381mo ago

Man, that sucks. Customers love asking for gear that overlaps with what's already there. I've had people demand a second router when the first one was fine, just because someone at the office read a blog. You basically paid for their lack of checking the spec sheet. Hopefully the next job makes up for it.

finley_gonzalez491mo ago

Funny how this same thing shows up outside work too, like when I bought a fancy coffee maker only to find the old one had a hidden timer feature I never touched. @ryan_shah38 hit it on the head about people not reading specs, but it's honestly everywhere, from phones with extra lens cameras nobody uses to cars with off-road modes on pavement. Everyone wants the shiny backup plan until they see the bill, then it's your fault for not catching their mistake.