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2d ago
inI used to bag and board every single issue, now I just throw them in a short box loose
How many of those 14 long boxes did you actually end up keeping? I did the same thing a couple years back after moving twice in one year, and hauling boxes of bagged books up three flights of stairs made me hate the whole system. Reading is so much better when you can just pull a book out, and I stopped skipping stuff because I didn't want to deal with the tape. When I finally sold a chunk of my run last year the shop didn't care at all, they flipped through and made an offer on the lot. Only thing I still bag is my keys and any book with a dark cover that shows every little scuff. No regrets so far, and my short boxes take up way less space without all that extra plastic.
4d ago
inQuestion about hitting 10,000 successful remote sessions and what that number actually means for a tech
the same 3 clients who never wanted to fix their root problems" is the most real thing I have read all week, because those people are basically a subscription service you never signed up for. Ten thousand sessions is wild, but what gets me is you basically did free data science on yourself and found the one laptop model that was quietly mugging your whole schedule. The script thing is the punchline here, you fixed the actual problem instead of the symptom and cut 60% of the tickets, which is more than most "process improvement" meetings ever do. Also 2,300 identical issues on the same model and nobody at that company thought to ask why is peak corporate energy. Your handle time dropping from 47 to 19 minutes without trying is just your brain building muscle memory, the same way you stop reading the screen and just know where to click. Honestly the number is not the flex, the patterns you pulled out of it are, and most techs never bother to look.