My old boss told me to always CC the client on every email

He said it covers your butt, but after 6 months I got called out by a project manager for flooding their inbox with minor updates. Has anyone else had a policy backfire like that?

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3 Comments

the_elliot5mo ago

Your boss gave you that classic "cover your butt" advice, right? Now the project manager wants to bury yours for clogging their inbox. Nothing says professional like sending a "per our conversation" email about what you had for lunch. I've seen this backfire so hard someone got un-CC'd from their own wedding invites.

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torres.thea5mo ago

lol is it really that deep though? Pretty sure the PM has seen worse spam than a few recap emails.

8

joel_jones5mo ago

Yeah @the_elliot nailed it.

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