A regular client said my blowouts were making her hair feel like straw

She told me point blank last month that the heat was too high and it felt dry after every visit. I checked my dryer and realized I had been using it on the highest setting for speed. Now I keep it on medium heat and use a thermal spray before I start. Has anyone else had to adjust their heat tools after getting honest feedback?

3 comments

3 Comments

wesleyb201d agoTop Commenter

Totally get that! I used to think high heat was just the cost of doing business until a client spoke up. @the_taylor is right, that kind of honest talk is tough but it really does make you better. Dialing it back made a huge difference for my results too.

the_taylor1d agoOG Member

Honestly I used to crank my flat iron all the way up too, thinking more heat meant smoother results faster. But a friend told me her ends were snapping off and it was a huge wake up call. Now I always do a test section on lower heat first, and honestly the style holds just as well without the damage. That kind of feedback is brutal to hear but it makes you a better stylist lol.

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wade8711d ago

Remember when we all thought heat protectant was just a scam? I used to fry my hair on the highest setting and wonder why it felt like straw. What's the lowest temperature you've found that still gets the job done?