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TIL my client's 'simple' data recovery from a 2019 MacBook Pro cost them $1,200 more than a backup plan would have.
Three years ago, I quoted them a cloud backup service, but they declined. Last week, the SSD failed, and the cleanroom recovery bill was huge. Is it ethical to show clients these 'what if' costs upfront, or does it just scare them off?
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the_wesley23d ago
You mentioned showing "what if" costs to scare them off. I don't see it as scaring, it's just giving them the full picture. It's like a mechanic showing you the price for a new brake job now versus the cost of a whole new rotor if you wait. People need to see the real choice they're making. How do you usually explain the risk without sounding pushy?
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wood.eric23d ago
That mechanic example is spot on. Reminds me of a neighbor who ignored a small roof leak for a year to "save money." The eventual repair bill included ruined drywall, damaged flooring, and mold remediation. He said seeing that total number would have changed his mind instantly.
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vera_lewis223d ago
Exactly. It's not about being pushy, it's about showing the math. A lot of people just see the price tag for the fix today. They don't picture the chain reaction. Like ignoring a few wasps. The quote to remove a nest now seems high, but it looks real cheap compared to the bill for fixing chewed up siding and insulation later. You just lay out the two totals side by side and let the numbers do the talking.
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