TIL that sometimes you gotta trust the old tech over the fancy new part

Had a 15 year old dryer with a bad control board, and the choice was a $400 OEM replacement or a $40 universal board with a wiring harness. Everyone online said go universal, but I went OEM. It took 20 minutes to install and the customer hasn't called back in 6 months. Anyone else find that the 'easy' fix creates more callbacks?

4 comments

4 Comments

violar3511h ago

Ever notice how this happens with everything now, not just parts? Like how a simple recipe with real ingredients always beats the box mix.

murphy.mason1mo ago

Universal parts are just future callback invitations.

sandra_bennett591mo ago

Read an article saying those universal parts often have looser tolerances. Means they kinda fit a lot of things but not any one thing perfectly. So yeah, they're basically sending out invites for a return visit.

victor_robinson1mo ago

Tell me about it. My old car is basically a collection of those invitations, each one waiting for its turn to break. The universal part I put in last year just RSVP'd with a new oil leak.