Just read that a major food delivery app's algorithm pushes drivers to speed and skip breaks to meet quotas.

Found it in a tech ethics report from a university in Boston. Does that shift the blame from the driver to the company when something goes wrong?

3 comments

3 Comments

wade8719d ago

That Boston report lines up with what drivers have said for years. The algorithm hides the real delivery time and gives you a tight window that forces speeding. If you don't accept enough of those rushed jobs, your score drops and you get fewer offers. The company sets the impossible rules, then acts shocked when people break traffic laws to follow them. It absolutely shifts the blame to the company for creating that unsafe system.

wilson.joseph8d ago

Ever wonder if the company's own data proves they know the times are impossible? They track everything but act like the speeding just happens on its own. Feels like they could fix this if they wanted to.

stellaperry8d ago

Remember that time they rolled out those "safety bonuses" for not speeding? I mean, the whole thing felt backwards because the app was still pushing the same crazy short trip times. It's like they gave you a prize for not drowning while they kept turning up the water. Idk, maybe it's just me but that always seemed like the clearest sign they know the system is broken. They track every second but act like the pressure isn't coming from their own numbers.