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Got locked out of my bank account in Chiang Mai because of a VPN
I was trying to pay for a co-working space in Thailand last month and my bank flagged the login as suspicious since I was using a VPN set to Singapore. It took two days of calls to get it unlocked. What's your go-to method for handling banking security alerts while moving around?
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quinna8917d ago
Did you have to call your bank's international number or were you able to sort it out through their regular customer service line? That sounds like a huge hassle. I always try to remember to turn my VPN off before any banking app login now, but it's easy to forget.
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karen_sanchez4917d ago
Oh man, I used to think VPNs were harmless for banking too, but this mess proved me wrong.
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My friend in Tokyo had his account frozen three times in a week just from normal travel, no VPN. It made me realize the real problem is banks using location as the only red flag. Like @miles_hall said, mobile data helps, but your IP still jumps around. I started setting up travel notices and also using my bank's text message codes for every login, even if it's a pain. That way the security check is tied to my phone, not just where the internet signal looks like it's coming from.
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