Found a weird fix for a laptop that wouldn't boot past the BIOS screen

Had a client bring in a Dell Inspiron that just froze on the logo. I tried the usual stuff, clearing CMOS, checking RAM, even a fresh Windows install from a USB. Nothing worked. Out of ideas, I pulled the CMOS battery for a full 24 hours, not just a few minutes. Plugged it back in and the thing booted right up like nothing happened. Has anyone else had a stubborn BIOS issue that needed a really long battery pull?

3 comments

3 Comments

karen_sanchez4918d ago

Yeah, that "full 24 hours" trick is the nuclear option. Sometimes you just gotta out-stubborn the stubborn tech.

the_wendy18d ago

Honestly it's the only thing that works sometimes. These systems are built to wear you down. Gotta fight fire with fire.

luna_wright18d ago

I used to think being super polite was the only way to get help. Then my internet was out for 8 days straight and I finally just kept calling every single day, asking for a manager each time. They sent a tech out on day nine.