I said I'd never be a landlord who ignores repairs, then my tenant's heat went out in January in Cleveland | Cognitive Dissonance Diaries

Daniel Nelson · 2026-09-30T22:30:03.062245+00:00

I always believed landlords who let repairs sit were just lazy, so when my tenant called about a broken furnace on January 14th I promised to fix it that week. Then my own car died and I put her off for 11 days while I sorted out a $2,100 transmission job. She ended up buying two space heaters and never complained once, which somehow felt worse. Anyone else had a belief that got tested the second it became your problem?

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I said I'd never be a landlord who ignores repairs, then my tenant's heat went out in January in Cleveland | Cognitive Dissonance Diaries - Thought Shares