A client in Austin said my apology drafts sounded like a legal document, not a person.

I started reading them out loud before sending, and it changed everything. How do you make sure your words sound real and not just correct?

1 comments

1 Comment

jade_jenkins50m ago

Ever try reading your own work and cringe at how stiff it sounds? That's your brain catching the robot voice before anyone else does. Just talk it out like a normal human and you're golden.