A chat with a regular made me change how I book appointments
My guy Mark comes in every two weeks like clockwork. Yesterday he said, 'You know, I'd come more if I could just text you a time instead of calling.' It hit me that my phone system was turning people away. I looked it up and found a simple booking link service for 15 bucks a month. Set it up last night and already got three bookings this morning without picking up the phone. Has anyone else switched to online booking and seen a real jump in business?