Appreciation post: I finally saw the point of a full video inspection

For years, I just used a mirror and a light to check my work after a sweep. A guy I work with in Springfield got a new camera system and showed me a video from a job last week. The before shot had a hidden crack in the flue liner you couldn't see with a mirror. After the repair, the after shot showed a perfect, clean surface. That one video convinced me to save up for a camera. It turns a guess into a sure thing for the homeowner. Has anyone else had a specific find with a camera that changed a job?

3 comments

3 Comments

victor_robinson17d ago

Honestly, wesleyb20 is right, but that visual proof is for you as much as the client.

kimmurphy17d ago

How much did that camera run you?

wesleyb2017d ago

Absolutely, it changes everything. We found a partial blockage in a lateral line that a mirror just showed as shadow. The camera proved it was roots and not a collapse, saving the client a huge dig-up quote. That visual proof lets you give a firm answer instead of an estimate based on a hunch. It builds trust fast when you can show the problem and then show the fix. Took me too long to get one too, best money I ever spent on the truck.