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The installer in Reno told me to stop unplugging the modem every night, and our uptime jumped
We kept getting drops at our shop around 9pm, so I was power cycling the router every night like a dummy for 6 weeks. Finally the tech came out and saw my little routine, and he said 'that's not fixing it, you're just resetting the clock.' He showed me the line stats on his laptop and the real problem was a bad coax splitter behind the shelf, a $4 part. Swapped it and we went from 14 drops a week to zero, and he didn't even charge us for the visit. He said most small offices he walks into have the same habit and it hides the actual issue. How do you all handle after hours drops without just rebooting everything?
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